Privacy Policy

1. Information We Collect

ChartGap collects information you provide directly, including your name, email address, and organizational data you upload to the platform. We also collect usage data such as browser type, device information, and interaction patterns to improve our service.

2. How We Use Your Information

We use your information to provide and improve ChartGap services, communicate with you about your account, and ensure the security of our platform. Your organizational data is used solely to deliver the features you request, such as gap analysis and org chart creation.

3. Data Security

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 for data in transit, and strict access controls. Your data is hosted on AWS infrastructure with multi-region redundancy.

4. Data Retention

We retain your data for as long as your account is active. When you delete your account, we remove your personal data and organizational data within 30 days. Some anonymized usage data may be retained for analytics purposes.

5. Third-Party Services

ChartGap uses third-party services for hosting (AWS), authentication (Supabase), payment processing (Stripe), and AI processing (Anthropic). These providers have their own privacy policies and are contractually bound to protect your data.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You can export your data or request its deletion through your account settings or by contacting us at privacy@chartgap.com.

7. Contact Us

For questions about this privacy policy, please contact us at privacy@chartgap.com.